At A2Z Finance Australia, your privacy is important to us. We are committed to protecting the personal information you share with us and complying with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect and hold personal information including, but not limited to:
Full name
Contact details (email, phone number, residential address)
Employment and income details
Financial and credit information
Identification documents
Loan preferences and property details
2. How We Collect Your Information
We collect your information through:
Online forms (e.g., contact or enquiry forms)
Phone conversations, SMS, or emails
In-person meetings
Third parties (e.g., credit reporting agencies, referrers, or lenders) with your consent
3. Why We Collect Your Information
We collect your personal information to:
Assess your eligibility for finance products
Provide mortgage broking and related financial services
Submit applications to lenders on your behalf
Conduct identity verification and risk assessments
Comply with legal and regulatory obligations
4. Disclosure of Personal Information
We may disclose your personal information to:
Lenders and financial institutions
Credit reporting bodies
Government or regulatory authorities (as required by law)
Service providers (e.g., IT, compliance, or legal advisors)
Other third parties with your consent
We do not sell or rent your personal information to third parties.
5. How We Store and Protect Your Data
Your data is stored securely in both electronic and physical formats. We take reasonable steps to protect it from misuse, loss, unauthorised access, or disclosure. Only authorised staff can access your information.
6. Accessing and Correcting Your Information
You may request access to or correction of your personal information by contacting us at the details below. We’ll respond within a reasonable timeframe.
7. Complaints and Concerns
If you believe your privacy has been breached, please contact us. We will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
9. Contact Us
A2Z Finance Australia
Level 2, 251-253 Elizabeth Street, Sydney – 2000
📧 Email: admin@a2zfinanceaustralia.com.au
📞 Phone: +61 432 359 270
🌐 Website: www.a2zfinanceaustralia.com.au
